Frequently Asked Questions
Common questions from businesses considering Titan Collections Group.
Your Questions Answered
Will pursuing collections hurt my reputation?
No — when handled professionally, collections actually protect your reputation. It signals to the market that you take your contracts seriously. Titan operates with a firm but professional approach at every step. We do not use tactics that would embarrass your business or damage relationships unnecessarily.
When should I bring Titan in?
The sooner the better. Most businesses wait too long, hoping the client will pay on their own. Recovery rates decline the longer a debt ages. If an invoice is 30 or more days past due and communication has stalled, it is time to bring Titan in.
What if there is no written contract?
A written contract strengthens your case but is not always required. Emails, text messages, proposals, and other communication can establish an agreement. Titan reviews all available documentation and advises on enforceability before engaging.
What happens if they still do not pay?
If structured engagement and escalation do not result in payment, Titan prepares your account for legal action. This includes organizing all documentation, communication records, and providing guidance on next steps with legal counsel. You will never be left in the dark.
How much does it cost?
Titan works on a contingency basis — meaning you pay only when we collect. There is no upfront cost and no risk to get started. Submit your case for review and we will provide a clear fee structure before any work begins.
What types of businesses do you work with?
We specialize in business-to-business (B2B) collections for service-based companies — IT and MSP firms, contractors, agencies, professional services, and trades. If you delivered a service and were not paid, we want to hear from you.
How long does the process take?
It depends on the debtor and the situation. Some cases resolve in weeks. Others take longer depending on responsiveness and whether legal escalation becomes necessary. Titan keeps you informed throughout the entire process with clear updates at every stage.